Privacy Policy

Who we are

Our website address is: https://bostoncss.com. Boston Concierge Support Services was established in 1993 and be reached by calling +617 523.8686 or emailing css@bostoncss.com.

What Personal Data We Collect and Why We Collect It

Contact Forms – If you fill out a contact form, we will collect and save that information (along with your name and email) within our WordPress database for an indeterminate amount of time. We use this data in order to serve our prospective clients and when reviewing our customer statistics. This information is not used for any marketing purposes, nor is it shared or sold to any third parties.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

WordPress also sets a test cookie to check to see if cookies are enabled on the user’s browser.

The Avada theme cookie banner cookie (privacy_embeds) is placed on user’s machines to manage and store user consent for the loading of third party embeds and tracking scripts.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

YouTube Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited. If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. YouTube is used to help make our website appealing. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO. If your browser does not support web fonts, a standard font is used by your computer. Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

How long we retain your data

If you fill out a contact form, we will collect and save that information (along with your name and email) within our WordPress database for an indeterminate amount of time. We use this data in order to serve our prospective clients and when reviewing our customer statistics. This information is not used for any marketing purposes, nor is it shared or sold to any third parties.

What rights you have over your data

If you have submitted a contact form on our site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

The data submitted within our contact form is solely used by Boston CSS.

Recipients of Your Data

Boston CSS’ administrators and representatives will have access to this data.

Accessibility

Boston CSS is committed to making the information on its website accessible to all, including individuals with disabilities, and to ensuring its website complies with Title III of the Americans with Disabilities Act by using World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 Level AA Success Criteria. Please keep in mind that our efforts are ongoing, therefore, there may be certain areas of our website that achieve increased accessibility at a rate different than others during a given period of time. We aim to continually improve the accessibility and usability of our digital services. If you would like to report any concern or difficulty accessing information on our website, or request access to content that is currently unavailable to you, please contact us at css@bostoncss.com.

Analytics

Our hosting provider may collect anonymous analytics data. This website does not use any analytics plugin.

Contact Information

Boston Concierge Support Services
+617 523.8686
css@bostoncss.com

Please reach out to using the contact information above to file a complaint. We will do our best to resolve any issues as soon as possible.

How we protect your data

We employ encryption technical measures for emails sent through WordPress. WordPress users enable two factor authentication for access to administration and staff is trained in data protection processes.

What data breach procedures we have in place

Our host uses internal reporting systems to gauge security on the server.

Comments

Comments, questions, and suggestions are welcome and may be directed via e-mail to css@bostoncss.com